Terms of Use

These terms govern your use of the glimplex-tiles website and services. By accessing our website or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our website.

About Us

This website is operated by Glimplex Tiles Ltd, a company registered in England and Wales (Company Number: 06842951). Our registered office is located at 47 Riverside Walk, Bristol, BS1 4QH. References to "we", "us", or "our" throughout these terms refer to Glimplex Tiles Ltd.

Use of Our Website

You may use our website for lawful purposes only. When using this site, you agree not to:

• Use the site in any way that breaches applicable local, national, or international law
• Use the site in any way that is fraudulent or has any fraudulent purpose
• Transmit or procure the sending of unsolicited advertising or promotional material
• Attempt to gain unauthorised access to our systems or any related networks
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Reproduce, duplicate, or copy any part of our website without permission

Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is owned by or licensed to Glimplex Tiles Ltd and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the website for personal, non-commercial use, provided you:

• Do not modify any content
• Do not use any content for commercial purposes without our written consent
• Acknowledge us as the source of the content

Products and Services

Information about our products and services is provided for general purposes. While we make every effort to ensure accuracy, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or current.

We reserve the right to:

• Modify or discontinue any product or service without notice
• Correct errors in pricing or descriptions
• Refuse or cancel orders at our discretion
• Limit quantities available for purchase

Pricing and Payment

All prices displayed on our website are in Pounds Sterling (GBP) and include VAT where applicable. Books are zero-rated for VAT in the United Kingdom.

Prices are subject to change without notice. The price charged will be the price displayed at the time of order placement. If we discover an error in pricing after your order is placed, we will contact you to confirm whether you wish to proceed at the correct price.

Orders and Contracts

Placing an order through our website or by email constitutes an offer to purchase. A contract is formed only when we confirm acceptance of your order. We may decline orders for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Issues with payment processing
• Suspected fraudulent activity

Delivery

We aim to dispatch orders within the timeframes stated on our website. Delivery times are estimates and not guaranteed. We are not liable for delays caused by factors outside our control, including postal service delays or severe weather.

Risk in the products passes to you upon delivery. We recommend inspecting items upon receipt and reporting any damage or discrepancies promptly.

Returns and Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel most orders within 14 days of receiving the goods. To exercise this right, you must inform us of your decision before the cancellation period expires.

Goods must be returned in their original condition, undamaged and suitable for resale. You are responsible for return postage costs unless the item is faulty or we made an error.

Refunds will be processed within 14 days of receiving the returned goods, using the same payment method as the original transaction.

Subscriptions

Book subscription services renew automatically at the end of each billing period. You may cancel your subscription at any time through our website or by contacting us directly. Cancellations take effect at the end of the current billing period.

We may modify subscription prices with at least 30 days' notice. Continuing your subscription after a price change constitutes acceptance of the new price.

Events

Event bookings are subject to availability. We reserve the right to cancel or reschedule events due to unforeseen circumstances, in which case we will offer a full refund or transfer to an alternative date.

Photography and recording at events may be restricted. Please follow instructions from our staff regarding acceptable conduct during events.

Limitation of Liability

To the fullest extent permitted by law, we exclude all warranties, conditions, and representations relating to our website and services, whether express or implied.

We will not be liable for:

• Any indirect, consequential, or incidental losses
• Loss of profits, revenue, business, or data
• Any loss arising from circumstances beyond our reasonable control

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless Glimplex Tiles Ltd, its directors, employees, and agents from any claims, damages, or expenses arising from your use of the website or breach of these terms.

Third-Party Links

Our website may contain links to external websites. We have no control over the content of these sites and accept no responsibility for them. The inclusion of a link does not imply endorsement of the linked site.

Modifications to Terms

We may revise these terms at any time by updating this page. Changes take effect immediately upon posting. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

We recommend reviewing these terms periodically to stay informed of any updates.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For questions about these terms or our services, please contact:

Glimplex Tiles Ltd
47 Riverside Walk
Bristol, BS1 4QH
Email: [email protected]